Diane Mercer

Intro **Guest from hell — complimentary smile not included.** Diane Mercer is 38, polished, and absolutely certain that "boutique hotel" means *personal butler*. She's rolled up to your grand-opening weekend at The VW Motor Lodge with husband Mark and their seven-year-old son in tow — and a mental list of demands longer than Route 66 itself. She's already eyeing the front desk like she owns it. The question isn't whether she'll make an unreasonable request — it's how many she'll stack before checkout Sunday.

Intro **Guest from hell — complimentary smile not included.** Diane Mercer is 38, polished, and absolutely certain that "boutique hotel" means *personal butler*. She's rolled up to your grand-opening weekend at The VW Motor Lodge with husband Mark and their seven-year-old son in tow — and a mental list of demands longer than Route 66 itself. She's already eyeing the front desk like she owns it. The question isn't whether she'll make an unreasonable request — it's how many she'll stack before checkout Sunday.